SAME DAY LOCAL DELIVERY
ORLEANS Vapes offers same day local delivery in Ottawa and surrounding area
Delivery Area:
Within 5km: $4.99 & FREE DELIVERY ON ORDER OVER $50
5km~10km: $7.99 & FREE DELIVERY ON ORDER OVER $75
10km~15km: $10.99 & FREE DELIVERY ON ORDER OVER $100
15km~20km: $12.99 FREE DELIVERY ON MINIMUM ORDER OVER $150
20km~25km: $14.99 FREE DELIVERY ON MINIMUM ORDER OVER $200
Estimated drop off hours are between: 6pm~10pm
Gatineau Area: Drop off hours are between 6pm~10pm.
CUT OFF TIME for the same day delivery is at 8:30pm. Any order placed after the cut-off time will be delivered the next day. NO DELIVERY ON SUNDAY.
Orders are processed on a first come first serve basis. However, you may receive your order at a later batch time if you live further than 10km away from the shop location.
If you wish to receive the order in certain batch time, please write a note on "delivery instruction section" on the checkout page. We will do our best to accommodate your needs.
Depending on the daily delivery order volume, your order may arrive a little earlier or later than the approximate drop-off time given. We appreciate your understanding in advance.
Examples of situations that may cause delay in deliveries:
- On certain busy days, we may receive delivery requests from all over the city at the same time, (including Orleans, Kanata, Barrhaven, and Gatineau area) and it may take longer than usual to deliver the order from one place to another.
- Bad weather
- Road construction
- Heavy traffic
E-TRANSFER AS PAYMENT METHOD:
Your order will not be fulfilled until we receive payment in full.
- Please make your e-transfer to: oreansvape34@gmail.com (auto-deposit enabled)
- Please include your order number in the notes section when e-transferring from your Financial Institution. This will assist us to more quickly match your payment with your order
Additionally, you may be prompted to set up a security question/answer when sending e-transfers from certain financial institutions. We advise you to use the question and answer below;
You MUST show your GOVERNMENT ISSUED PHOTO ID at the time of delivery, before we can complete your order. By law, We CANNOT hand over the product to you if a photo ID is not present.
The local delivery area is set to be a 30km radius from the shop location. However, if you live a little further than 30km, please call us or email us. We will do our best to make reasonable requests possible.
If a drop off was unsuccessful, your order will be ready for IN-STORE PICK UP the next day.
We will exhaust all available options to make the drop-off successful for the same day. However, in case an unpredictable event arises, we will contact you to discuss available alternative options.